Refund Policy

Refund Policy

No Labels is a renowned clothing brand in India that sells runway-inspired clothing that is both inexpensive and sustainable. We provide the flexibility to customize the dress according to your measurement.

 

 “We design dresses that fit your body.”

 

When placing an order, consult the sizing chart regardless of whether you want to customize the outfit or choose one from the available choices. Our talented designers create each outfit with your measurements and other particular instructions in mind.

 

We create dresses based on requests from clients. As a result, we do not offer returns on any orders. Before placing a purchase, we advise you to take your time and thoroughly consider all the options. If you have any issues with the dress or the sizing, we will be happy to help.

What is the No Labels Refund Policy?

No Labels does not support the return of any personalized items bought from our website. However, we offer alteration or exchange of ordered items only if:

 

  • There is an issue with the fitting
  • The dress does not match the given measurement
  • The conveyed changes or enhancement not done
  • Delivered the wrong size

How can we help you?

You can contact us at help.nolabels@gmail.com regarding your concerns, and we will get back to you with possible solutions soon. 

 

Please take care of the following so that we can help you accordingly:

 

  • Check the delivered order carefully when received.
  • Report the issue within 7 working days.
  • Drop an email to help.nolabels@gmail.com, and tell us if there’s anything you did not like about the outfit. 
  • Keep the order number and the invoice number with you for future reference. 
  • Make sure the packet reaches us within 7 days so that we can initiate an exchange request. 



Any request initiated after 7 working days will not qualify for any assistance.  Please note that the customized items are not eligible for a refund.

Processing Time

The time taken to make the alteration and deliver it back to you may vary depending on your geographical location. 

 

No Labels alone have the authority to decide if a refund is allowed. Nevertheless, there is no refund on customized orders. For more information, feel free to reach us at help.nolabels@gmail.com